Delivery
*Our UK delivery partner Yodel's services are not affected by the Royal Mail strikes.
Once you have placed an order with us a member of our dispatch team will hand-pick, pack and dispatch your items to make sure it reaches you as soon as possible. Most orders are dispatched the same day (if ordered before 11am) but during busier periods your order may be dispatched the following day. Our couriers will do their upmost to deliver your parcel within the timeframe shown, however during busier periods the delivery time may be extended.
Orders are dispatched Monday - Friday (excluding bank holidays) from our Manchester factory.
If you have any questions regarding your order feel free to contact us and a member of our team will look into it for you.
UK Delivery
| Delivery Method | Estimated Delivery Time | Tracking? | Price |
| Standard | 3-5 working days | Order & shipping confirmation containing tracking link | FREE over £100, or £3.99 |
| Express | Next working day | Order & shipping confirmation containing tracking link,1 hour delivery window | FREE over £175, or £6 |
| Saturday | Saturday before 6pm. Order on Friday before 11am | Order & shipping confirmation containing tracking link, 1 hour delivery window | £9.99 |
|
Northern Ireland, Scottish Highlands, Isle of Man, Channel Islands Standard |
3-5 working days | Order & shipping confirmation containing tracking link | FREE over £100, or £3.99 |
|
Northern Ireland, Scottish Highlands, Isle of Man, Channel Islands Express |
2 working days | Order & shipping confirmation containing tracking link, 1 hour delivery window | £14.99 |
| Local pickup | Usually ready within 4 hours | Order confirmation & ready for pickup emails sent | FREE |
International Delivery
We offer delivery to all major overseas locations. Don't see an option for your country? Contact us and we will look into it for you.
| Country/ Continent | Delivery Method | Estimated Delivery Time | Price |
| USA | DHL Express | 1-3 working days | $30 |
| Canada | DHL Express | 1-2 working days | $50 |
| Australia | DHL Express | 3 working days | $50 |
|
Europe |
DHL Express | 1-2 Working days | £25 |
| Japan | DHL Express | 2 workings days | ¥6,000 |
|
Rest of World |
DHL Express | 2-4 working days | £35 |
Express international deliveries are sent via DHL On Demand Delivery which contains the following free in-flight delivery options:
- Deliver my package on Another Day: Scheduled delivery
- Deliver my package to Another Address: Alternate Delivery to work or family.
- Deliver my Package at a Safe Place: Authorise Shipment Release.
- Deliver my package with Neighbour: Leave with neighbour, reception or guard.
- Deliver my package at a DHL Service Point:Hold for Collection.
- Request my Hold My Package: Vacation hold safekeeping up to 30 days.
Due to the ongoing covid pandemic, DHL has advised there is a potential for slight fluctuations in the delivery time frames listed.